ClaroGrid

Frequently Asked Questions

Everything you need to know about ClaroGrid.

How is ClaroGrid different from Matrixify or Hextom?

ClaroGrid is a live spreadsheet editor — you click a cell and edit directly. No CSV exports, no form-based workflows. It also has full undo history, catalog snapshots with diff viewer, and an audit log with per-entry reverse. No other bulk editor offers all three.

Can I undo a bulk edit?

Yes. Every bulk operation is tracked. You can undo an entire operation (all 500 products at once) or cherry-pick specific products to restore. Undo history is retained for 7, 30, or 90 days depending on your plan.

What are catalog snapshots?

Snapshots capture the state of your entire catalog at a point in time — like a save point in a video game. Before a Black Friday sale, take a snapshot. After the sale, restore your original prices in one click. The diff viewer shows exactly what changed.

How many products can ClaroGrid handle?

The Pro plan supports unlimited products. Bulk operations run server-side, so your browser won't freeze even on stores with tens of thousands of products.

Will ClaroGrid slow down my store?

No. ClaroGrid only runs inside the Shopify admin. It does not add any code, scripts, or assets to your storefront. Your store speed is completely unaffected.

Can multiple staff members use ClaroGrid?

Yes. The audit log tracks every change with timestamps so you can see who changed what and when. Any change can be reversed individually with one click.

What happens if a bulk edit fails partway through?

ClaroGrid continues processing the remaining products and tracks which ones failed and why. The audit log shows exactly which products succeeded and which failed with specific error details.

Can I schedule price changes?

Yes. Schedule any bulk operation to run at a specific time — perfect for sales, seasonal pricing, or product launches. A backup snapshot is created automatically before every scheduled change so you can roll back if needed.

Is my data safe?

Shopify access tokens are encrypted at rest using AES-256-GCM. All connections use TLS. ClaroGrid does not store customer data — only product data for editing and undo functionality. All data is stored on servers in the EU.

Can I import and export CSV files?

Yes. CSV import includes validation and preview — you see exactly what will change before anything is applied. CSV export works on any filtered selection or your full catalog.

What fields can I edit?

Title, price, compare-at price, cost, status, vendor, product type, tags, SKU, barcode, weight, SEO title, SEO description, description HTML, image alt text, metafields, and inventory quantity.

Is there a free plan?

Yes. The free plan supports up to 50 products with 5 edits per month and the basic grid editor. No credit card required.

Still have questions?

Contact us at [email protected]

ClaroGrid is a product of MPLS LLC